Strategic Business Alignment and Business Value Realization
In order to focus delivery to "do the right work, and do the work right," we apply Strategic Business Alignment and Business Value Realization metrics to every Application Management plan and execution. We emphasize overall company needs by focusing on Return-On-Existing-Investment (ROEI), increasing business agility, reducing high application maintenance costs, and tightly aligning IT and business users to consistently deliver value to our clients.
We define "Strategic Business Alignment" as the continuous process of strategically tying the functionality and value output of existing applications to the overall goals of the company. Instead of wasting IT dollars on applications that do not improve business processes or provide competitive advantage, we ensure that your IT funds are properly allocated by applying the IT budget directly to applications, defects and enhancements that are in-sync with business needs.
Business Value Realization is the continuous process of ensuring
that our clients receive value and business benefits from lifecycle business
alignment and a disciplined approach to maximizing the ROEI of existing
applications. Business value is determined by our clients' company goals and
requirements which include:
Our clients' increase in business value output and decrease in high maintenance
costs is not only our E5 Systems mission, but it is also the way we assess and
deliver in every aspect of Application Management.
Shared Services
Just as we apply Strategic Business Alignment and Business Value Realization to every aspect of Application Management and Development, Shared Services are also integrated throughout our delivery to ensure consistent, superior results. We focus on four areas of Shared Services:
Communication
Onsite, face-to-face communication is critical to the success of global sourcing. We have a dedicated team of E5 Systems' specialists including client transferred IT resources to provide onsite Application Management delivery, regular status meetings, and quarterly workshops. Although most companies want application outsourcing to be invisible, we provide our clients with a personalized portal, to enable them to be part of the management process. The secure portal allows:
Knowledge Management
As a part of E5 Systems Shared Services, we incorporate Knowledge Management that captures not only "What" but also "Why" decisions are made through a series of requirements, coding, testing, detailed enhancement reporting and performance evaluations. As a result, our E5 Systems Knowledge Management creates Application Management, Development, and Quality Assurance environments that accelerate the implementation of new enhancements.
Delivery Assurance
Delivery assurance is paramount to ensuring the consistency and execution of E5 Systems' standards, processes, and disciplines. Our team has high standards of maintaining applications and has created a delivery environment that upholds these principles. Through our delivery assurance process, we monitor project delivery to avoid missed expectations and constantly provide the highest quality assurance along with superior Application Management results.
Program Management
Program management is key to delivering outstanding results to our clients. From the start of the relationship and throughout Application Management development, we provide Program Managers to set and manage expectations for our clients, our E5 Systems specialists, and our overall application delivery.